A complete guide to working with DTDC as an ecommerce courier partner — label identification, pickup scheduling, and resolving common issues.
## DTDC in Indian EcommerceFlipkart (for non-Ekart zones) Nykaa Individual B2C sellers
"DTDC" branding prominently Purple and yellow color scheme DTDC franchise code 9–13 digit tracking number QR code on newer label formats
Login to dtdc.com → Business → Book Pickup Enter AWB range, package count, weight Confirm pickup slot (typically 2–6 PM)
DTDC is one of India's oldest and most extensive courier networks with 12,000+ service centers. Used by:
Identifying DTDC Labels
DTDC labels feature:
DTDC Pickup Process
For Platform-Assigned DTDC (Flipkart/Nykaa)
The platform schedules pickup automatically. You just need to have packages ready.For Direct DTDC Accounts
Book pickup via DTDC's seller portal or call your franchise:Sorting DTDC Labels with MyInstantTool
When your Flipkart PDF contains Ekart + DTDC + other courier labels mixed, MyInstantTool extracts and groups all DTDC labels into a separate section. Hand these specifically to the DTDC pickup executive.
DTDC Tracking
Track at: dtdc.com → Track Shipment Or use SMS tracking: Send AWB number to 52345
Common DTDC Issues
"Shipment Booked" but No Pickup: Call your DTDC franchise directly. Provide booking reference number. Label Not Scanning: DTDC uses multiple barcode formats. If one scanner fails, try a different angle or reprint at higher DPI.#dtdc#courier#ecommerce logistics#shipping#pickup